Got questions? Here are some of the most frequently asked.
What exactly is Doggie Day Care?
Well, it is like a crèche for your dog! Perhaps best explained as a short-term boarding service. Our guests are picked up by the doggie bus in the morning, spend the day playing and are then dropped home in the afternoon.
It differs from kennels and boarding facilities in that the focus of the centre is on socialisation, play, exercise, and keeping the dogs entertained as a group, rather than simply providing accommodation.
Do I need to be home when you pick up & drop off my dog?
No, we try to make sure the whole experience is hassle free for both you and your dog. We hold enhanced DBS (formerly known as CRB) certifications and ask you to provide a key to your home once the enrolment process has been completed.
Do I need to pay extra for the Pick-up & Drop-off service?
No, the transport to and from the site is included in the cost of day care.
Can I visit the park before sending my dog?
Absolutely, come and take a tour of the facilities, ask questions and see exactly where your dog will be spending the day. Just get in touch using our contact us page to book an appointment.
How will my Dog spend their day once they arrive?
Every dog has habits and routines at home and at day care we try to do the same. A consistent schedule of activities ensures your dog always gets the right balance of play and rest throughout the day.
8.45am-9.30am: Dogs are picked up and transported to the day care centre.
9.45am: General play time begins in the main field with lots of running, jumping and the opportunity to catch up with friends. Any new additions are slowly introduced to the pack.
11.30am: We go for a pack walk around the site and run scheduled activities such as hide the treat, frisbee or even a bubble party for those that want to take part.
1.00pm: Lunchtime snacks, followed by quiet time & naps for puppies. This is often the time we encourage a rest in the sensory garden or a cuddle with us on the deck.
2.00pm: More playtime! Splash pool, ball pit, more games & activities.
3.00pm: Chillout time with lots more cuddles. Perhaps a massage and a quick nap as we start to wind down for the day.
3.30pm-4pm: There is lots to see and do at the centre so by this time most of the dogs are ready for home time. Tired pooches jump in the van, ready to head home after a shower if the get really muddy!
Are young puppies allowed at Joey’s Doggie Day Care?
We can accept puppies once they are a year old. The small group environment is great for social development, the perfect place to learn doggy airs and graces. Small dogs even have a special section of the field all to themselves.
Are the dogs ever left alone?
No, we never leave any dogs unsupervised. We constantly interact with and monitor the group to ensure all the dogs are comfortable and happy. Our excellent Staff-to-Dog ratio and small play group sizes mean we can spend more time giving each guest the attention they deserve.
Are there any aggressive dogs at the day care?
No. All dogs that attend Joey’s Doggie Day Care have passed an in-depth behaviour assessment before being accepted to ensure they are suited to a day care environment. We only allow happy, sociable dogs at the centre, you can find out more here.
Is Doggie Day care for everyone?
We look after all kinds of breeds, big, small, young and old but the most important thing is that your dog enjoys their experience. Dogs, just like people, have different personalities and while some settle in within a few minutes, others may need a few visits before they feel comfortable.
We’ll keep a close eye on how they progress and keep you updated with daily “new starter” reports initially.
Are your insured & Licenced?
Yes, Joey’s Doggie Day Care has comprehensive coverage provided by a leading specialist animal trade insurer. Our insurance covers public liability, day care, custody, control, transportation of your pet as well as loss of keys.
We are fully licenced and have a 4 star rating awarded by Dorset Council (The highest rating possible for a new day care centre!).
What happens if my dog is unwell or needs medical attention?
We maintain the highest health and safety standards; all staff have completed canine specific first aid courses and Southfield veterinary practice is always on hand to provide advice.
In the first instance, staff will assess the situation and contact you immediately to discuss the best course of action. If urgent medical assistance is required and we cannot reach you, we will take your dog to the nearest veterinary practice.
Does my dog need to take anything along with them to day care?
No. If your dog requires specialist treats or medication please provide it when we pick them up. We recommend labelling any personal items such as coats etc and there’s space in the cabin for each guest to store a bag.
What happens when the weather is bad?
We have two separate chillout/snooze rooms in the heated cabin, with a selection of beds and comfy spots to choose from. These are heated throughout the winter and the dogs can come and go as they please. We also provide hot showers at the end of the day for any thoroughly wet or muddy guests.
Does my dog need to be neutered attend day care?
Yes. Any male dog over the age of 9 months must to be neutered to participate in day care. We also ask that any bitches in season remain at home.
Do you provide overnight accommodation?
We are afraid we cannot offer boarding or overnight services at this time. The centre is only open Monday to Friday, 9.30am to 3.30pm.
Is the centre open on bank holidays and weekends?
No, the centre is only open Monday to Friday, 9.30am to 3.30pm.
Are they any other requirements relating to health?
Yes, all dogs must be fully vaccinated (including kennel cough) and we will require a copy of their up to date vaccinations before enrolment.
All dogs must also be micro-chipped (this has been compulsory in the UK since the 6 April 2016) and have a clear identity tag on their collar.
Is there a minimum booking requirement?
Yes, we ask that all customers commit to a minimum of one day per week. We operate on a model very similar to a nursery with a regular day per week. It's a really important part of creating a well balanced and positive environment for the dogs as the group dynamic thrives on familiar friends and routine.
How do I make a booking?
For bookings just visit our contact us page and give us a call, send us an email, or fill in a booking form online.
We can then discuss your requirements in a bit more detail over the phone, answer any questions you may have and if you would like to go ahead, book your dog in for a behavioural evaluation.
Did you know?
There are more than 150 dog breeds, divided into 8 different classes: sporting, hound, working, terrier, toy, non-sporting, herding, and miscellaneous. – According to a recent survey, the most popular name for a dog is Max!